Contact

We read every message. Most get a reply within two to three business days.

Email

The fastest way to reach us is email: [email protected]

Please use a descriptive subject line. If you're reporting a problem with a guide, including your device model and software version saves a round trip and gets it fixed faster.

What to get in touch about

Send a message

Email [email protected]

Your message goes straight to a personal inbox. We use what you send only to reply to you — we don't add you to a mailing list and we don't pass your details to anyone else. See the privacy policy.

Response times

This is a small operation, so replies are handled by a person rather than a support queue. Corrections and privacy requests are handled first. General questions may take a little longer during busy periods, but nothing gets ignored.