Before you start

Switch the oven off at the wall or at the cooker isolator switch before touching anything inside it. Ovens run on high-current circuits and elements hold heat long after the power is off. If you smell gas at any point, stop immediately — ventilate, leave, and call your national gas emergency number from outside. Replacing a bake element is within reach of a confident person on some models and firmly an engineer's job on others; anything involving the gas supply, the wiring loom or the control board is not a job to attempt. Your manual takes precedence over anything below.

Which of the three faults you have

Before touching anything, answer one question: what does it actually do when you turn it on?

Sorting an oven fault into one of three groups If the display is dead the problem is power. If the display works and the grill heats but the oven stays cold, the bake element or igniter has failed. If it heats but slowly or inaccurately, the temperature sensor, door seal or thermostat is the likely cause. Turn it on and watch display, grill, temperature 1 · Display dead, no lights, no sound Power problem — the breaker, the isolator switch or the socket. The oven itself is probably fine. 2 · Display fine, grill works, oven stays cold A failed heating part — bake element on electric, igniter on gas. The commonest of the three, and usually the cheapest. 3 · Heats, but slowly or to the wrong temperature Temperature sensor drift, a worn door seal, or a failing thermostat. Nothing is "broken" — it is lying about how hot it is. These three have different parts, different costs and different people to call.
Which group you are in decides everything that follows. Answer it before looking anything up.

The bake element, on an electric oven

An electric oven has at least two heating elements: one at the bottom or hidden beneath the floor of the cavity for baking, and one at the top for grilling. They are separate parts on separate circuits.

That separation is the whole diagnostic. If the grill glows red and works normally while the oven stays cold, the grill element and the power supply are both proved good. What is left is the bake element or the circuit that feeds it — and the element itself is by far the more likely of the two.

What a failed bake element looks like:

Bake elements are among the cheaper appliance parts and, on many models, are held in by two screws inside the cavity with two spade connectors behind. On other models the element is buried behind the rear panel or under the base, and the job is considerably larger. Look up your specific model before deciding it is a five-minute job.

One thing worth ruling out first, because it costs nothing: a thermal fuse or thermal cut-out. Many ovens have a one-shot safety fuse that blows if the cavity or the surrounding cabinet overheats — often triggered by a blocked cooling vent or a long self-clean cycle. When it goes, the oven loses heat while the display, the light and sometimes the grill continue working normally. It is a cheap part, but replacing it without asking why it blew simply postpones the problem.

The igniter, on a gas oven

A gas oven does not open the gas valve until it is confident something will light it. On most modern gas ovens that confidence comes from the igniter: a component that heats up and, once it draws enough current, causes the safety valve to open.

The important consequence is that a weak igniter fails in a very particular way. It still glows — often brightly — but no longer draws enough current to open the valve. So the oven looks like it is trying, sometimes for several minutes, and never lights. People replace thermostats and control boards chasing this, because a glowing igniter looks healthy.

The signature:

Do not be tempted to light a gas oven manually with a match or a lighter unless the manufacturer's instructions for your specific model explicitly describe that procedure. On an oven designed around an electronic safety valve, that is dangerous.

Igniter replacement is a gas appliance repair. Depending on where you live it may legally require a registered engineer, and it is not a job to improvise.

Heats, but slowly and inaccurately

This is the frustrating one, because nothing is obviously broken. The oven works. It just cannot be trusted.

Typical reports: takes far longer to preheat than it used to, never quite reaches the set temperature, browns unevenly, or burns the outside of things while leaving the middle raw. Baking suffers first because baking is the least forgiving of temperature error.

The usual causes, roughly in order:

Before condemning anything, verify the fault with an oven thermometer. They cost very little, and they answer the question the oven cannot answer honestly: set it to 180 °C, let it settle for twenty minutes, and read the actual temperature. A consistent offset of ten or fifteen degrees can often be corrected in the oven's own calibration setting — many ovens have one, documented in the manual and rarely used. A gap of fifty degrees, or a reading that swings wildly, is a real fault.

Worth ruling out first, because it is free: an oven full of shelves, trays and stone slabs preheats far more slowly than an empty one, and a cavity crowded with foil or a tray covering the base blocks the airflow the oven relies on.

Dead display, nothing at all

If there is no display, no light and no sound, do not look at elements. Look at the electricity.

If the breaker trips again immediately, or trips the moment you select a particular function, stop resetting it. Something is drawing a fault current and repeatedly forcing it back on is not safe.

Child lock, demo mode and the clock

Three settings can produce an oven that appears completely functional and simply will not heat. All three are free to fix and all three are missed regularly.

Check all four before assuming anything is broken, especially if the oven is new, has just been moved, or has just come back on after a power cut.

Fan ovens and the third element

A fan oven — also sold as convection — usually has a circular element around the fan at the back, in addition to the top and bottom elements. Which element runs depends on the function you select.

That creates a diagnostic shortcut worth knowing: try every function. If conventional bake works but fan bake does not, the ring element or the fan is the fault, not the oven as a whole. If fan works and conventional does not, the reverse. An oven where only the grill works has lost both.

Two related points:

Is it worth repairing?

Some rough guidance, without pretending to know local prices:

Always ask whether a call-out charge is deducted from the repair cost if you go ahead. It frequently is, and it changes the arithmetic.

What to check, in order

  1. Is the display alive? If not, go to the breaker, the cooker isolator switch and the socket — and stop there.
  2. Is the clock set, and is child lock, demo mode or a delay timer active? Free, and commonly the whole answer.
  3. Does the grill heat? If yes, power and half the oven are proved good — you are looking at the bake element or igniter.
  4. Try every function — fan, conventional, grill — and note which ones produce heat.
  5. Electric oven: look for a break, blister or scorch on the bake element, and consider a blown thermal fuse if everything else works.
  6. Gas oven: watch the igniter. A long bright glow with no ignition is a weak igniter, even though it looks healthy.
  7. Heats but wrongly? Put an oven thermometer in, set 180 °C, wait twenty minutes and read it.
  8. Feel around the closed door for escaping heat, and check the seal for splits and hard patches.
  9. Empty the cavity of stored trays and stones, and remove any foil covering the base.
  10. Get the model number off the plate — usually on the door frame — before calling anyone.

Stopping it happening again

The short version

Sort the fault before you diagnose it. Dead display means a power problem — breaker, cooker isolator switch, socket — and nothing inside the oven. Working grill but a cold oven means the heating part has failed: on electric that is the bake element or a blown thermal fuse, on gas it is almost always the igniter, which fails while still glowing brightly and so gets overlooked. Heats but slowly or inaccurately means the oven is lying about its temperature — a drifted sensor, a worn door seal or sagging hinges — and an inexpensive oven thermometer will tell you how far off it is before you buy any parts. Before any of that, rule out the free ones: an unset clock, a child lock, demo mode or a delay timer will each give you an oven that looks perfect and refuses to heat.